Cavallo responds to a wide range of inquiries from members and prospective members. She manages recruitment and retention efforts, dues receivables and maintains accurate records that allow the association to effectively serve its members. In addition, she is responsible for the IDFA Membership Directory and Online Buyers' Guide.
Cavallo joined the staff of the Milk Industry Foundation and International Association of Ice Cream Manufacturers in 1984 as executive assistant. When the National Cheese Institute elected to join with MIF and IICA to form the International Dairy Foods Association in 1990, Cavallo was charged with revising the membership process and managing the membership activities for the newly formed association. She began her career at the National Association of Manufacturers.