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Membership and Programs Coordinator

The Membership and Programs Coordinator will be responsible for effectively and efficiently coordinating the membership and meetings activities in relation to the mission and goals of the organization. 
This position reports to the SVP of Innovation & Member Advancement, with direction from the Director of Membership and the Director of Programs &Partnerships. This position will be responsible for support of all membership and program activities, member service programs and information systems, as well as the coordination and execution of the organization’s conferences and educational programs. This is a high-growth position with significant exposure and contribution to membership and program/event activities.  

Specific Responsibilities


  • Implement membership recruitment and retention strategies including placing phone calls, sending letters and emails
  • Respond to inquiries and offer customer service to current and prospective members ensuring a high level of satisfaction, including answering questions via phone and email
  • Coordinate onboarding of new members including scheduling follow up to ensure member satisfaction
  • Research, build and organize current member and prospect lists
  • Manage data using Matrix Maxx database to ensure accurate, consistent and useful data and reports
  • Write and export reports for various membership projects
  • Schedule and organize membership meetings, briefings and calls with current and prospective members
  • Draft content for membership communications
  • Develop departmental timelines for specific projects
  • Perform other duties as assigned

Programs and Partnerships

  • Assist in the planning and establishment of goals and objectives for meetings, conferences, and/or trainings, with respect to budgets, sponsorships, marketing plans, facilities, logistical requirements, and other related issues
  • Coordinate logistics requirements related to speakers, space, facilities, technology, equipment, lodging, catering, and on-site management
  • Assist with preparation of conference materials including program production and speaker introductions
  • Oversees registration quality control and customer service
  • Manage contractor/vendor relations
  • Maintain organization’s event calendar
  • Assist with event marketing plans and promotional materials in conjunction with the Communications Department
  • Assist with conference sponsorship sales and management
  • Perform other duties as assigned

Requirements and Qualifications

  • Bachelor’s Degree and a minimum of 3+ years experience
  • Strong work ethic
  • Ability to handle multiple projects and deadlines at once
  • Excellent interpersonal skills
  • Excellent customer service
  • Strong written and verbal communication skills
  • Detail-oriented with excellent organizational and time management skills a must
  • Excellent knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Access, etc.)
  • Experience with website content editing
  • Some travel required


If interested, please email your resume to Tracy Boyle at

Director, Regulatory Affairs and Counsel


Position responsibilities are split between regulatory and legal activities.  Position advocates for the dairy industry on a variety of regulatory and legal issues including environmental, worker safety, sustainability, organic, food defense, food safety, and GE labeling issues. Position requires understanding, explaining and resolving complex issues involving diverse state/federal regulations and policies that directly impact the food and dairy industries. The most critical aspect of the position is to help members understand what is required of them so that they can be in compliance with the numerous rules and regulations that impact their businesses on a daily basis. Position reports to the Senior Vice President of Regulatory Affairs.

Job Responsibilities


  • Develop and advocate dairy industry positions on regulatory matters such as environmental (EPA), worker safety (OSHA), sustainability, organic (USDA), food safety, food defense (FDA, DHS), and GE labeling (USDA) issues at the federal level, including networking with members and food trade associations
  • Educate and assist members with regulatory compliance issues and individual company issues (e.g. inspections, recalls, Proposition 65) and other areas of subject matter expertise
  • Serve as staff lead or facilitator of IDFA working groups and committees including Environmental and Worker Safety Committee, GE Labeling Task Force, and Food Waste and Date Labeling Task Force
  • Represent IDFA on governmental, non-governmental organizations, other trade associations, and dairy industry committees and working groups to develop common positions
  • Monitor and analyze developments to provide advice to IDFA members on regulatory compliance for dairy plant processing on areas of subject matter expertise
  • Provide technical and legal advice to legislative and communications teams on areas of subject matter expertise
  • Analyze legislation, statutes, and proposed and final rules and draft comments during the regulatory promulgation process on areas of subject matter expertise
  • Organize, present at, and conduct meetings including IDFA hosted workshops and webinars, and outside conferences
  • Manage program at IDFA’s Regulatory RoundUP conference
  • Conduct issue spotting on legal and regulatory issues and anticipate emerging issues dairy industry may face
  • Serve as legal counsel to association by monitoring association activities for antitrust issues, managing association trademarks and intellectual property, and acting as legal counsel at board meetings
  • Review and draft association contracts, non-disclosure agreements and other legal documents as needed
  • Manage certain departmental budgets

Job Requirements


  • Minimum of 5 years of relevant work experience
  • BS degree in life sciences such as dairy science, food technology, food processing, or environmental sciences a plus
  • Experience working on environmental, worker safety, sustainability a plus
  • Law degree (JD) and admission to the District of Columbia bar, or eligible for immediate waiver, required for legal work and analysis
  • Legal skills are needed for attorney related activities
  • Understanding complex scientific and regulatory issues involving environmental, worker safety, sustainability, organic, food defense, food safety, and GE labeling issues
  • Confident public speaker to address policy and technical issues in an easy to understand manner at board meetings, conferences, and as an invited speaker at outside meetings
  • Leadership and organization skills to effectively run committees and meetings via conference calls and face-to-face meetings
  • Problem solving to assist members with complex issues and the ability to interpret and explain the relevant government regulations and policies but also to assist members with understanding the legal enforcement and risk for non-compliance
  • Ability to build and use an extensive network for outside assistance (legal counsel, consultants, colleagues, academics, trade associations, regulators) and resources to call upon when needed
  • Customer service skills for assisting members in many different capacities from complex technical questions to simple friendly greetings at meetings and events
  • Excellent writing skills and verbal communication
  • Basic computer skills for email, word processing, excel, power point for presentations
  • Self-starter who excels in fast-paced environment
  • Delegation of work to appropriate staff

Physical Requirements

  • Normal office environment requiring use of typical business equipment (e.g., computer, telephone, fax and copier machines)
  • Ability to travel to industry events.


If interested, please submit a cover letter and resume to Tracy Boyle at


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