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Director, External and Member Communications

The International Dairy Foods Association (IDFA) is looking for a highly motivated communications professional to join our communications team. The Director, External and Member Communications will help to lead the strategy development and execution of all IDFA communications and marketing with key stakeholders, with a focus on managing digital content production, message development, media relations, member communications, event and product marketing, positioning subject matter experts, and management of IDFA’s brand and reputation. Working with the Senior Vice President, you will strengthen and build awareness of IDFA’s mission to advance our agenda. Through your efforts, our reputation as a trusted representative for the dairy industry will grow even stronger among a wide variety of stakeholders including IDFA members, members of Congress, federal agency officials, experts and leaders from related food and agriculture trade associations, and dairy advocates. This position reports to the SVP, Executive & Strategic Communications. This position manages at least 1 position, Manager, Multimedia and Digital Communications.


  • A commitment to using strategic communications to advance food and agriculture policy and practices for IDFA’s members.
  • Bachelor's degree required in Communications, Advertising, Public Relations, Marketing, Journalism or a related field; master’s degree preferred.
  • Must have some experience leading communications for an organization focused on policy, legislation and/or regulation.
  • Must have established relationships with media, as well as a demonstrated ability to place earned media and speak on the record with journalists.
  • A gifted writer and editor with experience developing remarks, statements, articles, talking points, and testimony for leaders and executives.
  • Experience managing or producing multimedia content including video, audio, social media posts, and graphics.
  • Experience successfully positioning subject-matter experts with national, regional, and trade media to achieve high-impact results.
  • Experience marketing events and products via email, trade media, and web and social.
  • Ability to synthesize and communicate complex issues and information to diverse audiences in creative ways.
  • Excellent verbal, interpersonal, and written communication skills with strong attention to detail and a passion for helping bring out the best in colleagues in a team-based environment.
  • Management experience is a plus.
  • Adaptable under pressure and able to reprioritize and delegate work among the team in response to shifting goals or priorities.
  • Strong analytical, critical, and strategic thinking, problem-solving, and decision-making skills.


  • Works with the SVP, Executive & Strategic Communications, association staff, subject-matter experts, member company communicators, and vendors to support the development and execution of communications strategies and advocacy and marketing campaigns to advance IDFA’s mission, goals, and strategic plan.
  • Execute the day-to-day operations of IDFA’s external affairs and member communications functions, including branding, messaging, planning and maintaining a communications calendar; proactively planning end-to-end workflows; media relations; leadership and expert positioning; and remaining knowledgeable and informed about the status of all tasks that fall under the communications function.
  • Lead IDFA’s media outreach efforts, including initiating media contacts, press briefings, and interviews; providing talking points and other materials as needed for senior staff; and responding to media inquiries quickly and effectively.
  • Help to manage and coordinate the production of a diverse range of products (including policy briefs, speeches/testimony, videos, infographics, etc.) tailored to specific audiences to help advocate on behalf of IDFA members.
  • Collaborate with staff to craft press releases, official statements, opinion pieces, and blog posts; devise strategic dissemination strategies; and create and manage innovative advocacy campaigns and related events.
  • Effectively manage the association’s digital function, including web, social media and content production. Help to manage the organization’s marketing of events and products across owned resources as well as email, web, and trade media.
  • Establish metrics and regularly evaluate the results and impact of our communications efforts; report internally on developments and trends within the industry.
  • Manage vendor contracts to ensure efficient use of IDFA resources.
  • Support the implementation of policy and advocacy strategies designed to advance IDFA’s policy and regulatory priorities and vision through legislative, regulatory, and non-regulatory work with government agencies at the federal, state, and local levels.
  • Help to develop and manage research products and survey data to advance advocacy positions on issues and policies.
  • Provide advice and expertise to senior leaders and other staff on a range of communications and outreach issues, methods, and approaches, with the goal of bringing out the best in colleagues in a team-based environment.
  • Supervise at least one direct report and cultivate their professional growth.

If interested, please submit a cover letter and resume to Tracy Boyle at

Senior Vice President, Regulatory Affairs

Reporting to the President and CEO and serving as a member of the International Dairy Foods Association’s executive team, the Senior Vice President of Regulatory Affairs is responsible for coordinating and executing the association’s regulatory policy initiatives, scientific affairs, member education programs, and ensuring the members are updated with the information needed to comply with the regulations and laws impacting the dairy industry at state, federal and international levels.

The SVP of Regulatory Affairs provides leadership and strategic planning to foster a cross-functional team environment with regulatory staff in the areas of food safety, standards, labeling, nutrition, environment, sustainability and worker safety. He or she will integrate a wide range of activities with the regulatory team that will proactively advocate to minimize the industry’s regulatory burdens and barriers to innovation and new products while maintaining dairy food safety and wholesomeness.  

IDFA is seeking an individual who will maintain and build relationships with regulators at the different government agencies, food and agriculture trade associations, dairy organizations and academic institutions. These relationships will provide opportunities to introduce positions and interpretations in the development of regulations that will positively impact our members and the dairy industry. He or she will enhance the visibility of IDFA and its advocacy and policy efforts with relevant constituents and drive broader support for engagement with the association.

Job Responsibilities

  • Develop and implement a comprehensive regulatory policy strategy that supports the membership and regulatory committee’s goals
  • Advocate to minimize regulatory burdens on food safety, food labeling, standards (FDA), food defense (DHS), promote dairy products in government nutrition programs (USDA), environmental (EPA) and worker safety (OSHA) at the federal level, including networking with members, dairy industry organizations and food trade associations
  • Build relationships with leadership staff of the relevant government regulatory agencies
  • Provide guidance to members on compliance with current and proposed regulations and legislation affecting product labeling, standards of identity, nutrition policy, environmental, worker safety laws
  • Foster a cross-functional team environment for the four regulatory staff members that work in the areas of: food safety and international standards; standards, labeling, nutrition; sustainability, environmental and worker safety
  • Work with regulatory committees and task forces to provide information and analysis on regulatory issues and seek their input to develop IDFA positions for comments on newly issued regulations and policy guidance documents
  • Assist members with personal consultation by phone and email on specific issues to interpret and explain the relevant government regulations and policies, also provide members with an understanding of the legal enforcement and risk for non-compliance
  • Monitor activities in nutrition policy such as Dietary Guidelines for Americans and National Academy of Sciences studies and reports that could impact the recommendations for consumption on dairy products in USDA’s federal nutrition programs and advocate to maintain amounts and variety of dairy products in these programs
  • Represent IDFA in the International Dairy Federation (IDF) and the U.S. chapter of IDF on committees and Boards
  • Responsible for IDFA strategy development and execution of actions plans to accomplish member objectives in the Codex Alimentarius Commission meetings and WHO nutrition and health organization to influence positive science based-outcomes for the U.S. dairy industry on international standards and policies
  • Represent the Association and its members with the media on scientific regulatory issues by providing subject matter expertise to IDFA’s communications team, reporters and journalists, as requested
  • Provide technical analysis, input and support on bills and legislative activities as requested by the Legislative Group
  • Provide leadership for members at the National Conference on Interstate Milk Shipments by participating as Program Chair, IDFA Board representative, committee member and working with regulatory committees
  • Manage Regulatory department budgeting and provide input and ideas to manage the association’s expenditures and increase dues and non-dues income to maintain financial goals

Job Requirements

  • Minimum of 15 years of experience in food trade associations, or previous dairy industry involvement in the areas of quality assurance or regulatory affairs or working in federal or state government dairy regulations
  • Ph.D. degree preferred or at the minimum a master’s degree in areas of food science, nutrition or public policy
  • Experience in dairy and food regulations at both the state and federal levels
  • Strong scientific background in the areas of food science and nutrition
  • In-depth technical knowledge in the areas of food regulations, food safety standards, food labeling, codex international standards, WHO nutrition policy,  government programs in food safety and nutrition and environmental and worker safety.
  • Possess a service mentality that focus on exceeding member’s expectations and delivering value
  • Excellent written, verbal communication, and presentation skills 
  • Prior experience with people management skills including, communication, leadership, delegation, motivation, training and performance feedback.
  • Demonstrated leadership skills and ability to work with colleagues at all levels of the organization, including advising executive leadership and coaching subject matter experts in regulatory related issues
  • Ability to build effective coalitions and lead and manage a high-performance team
  • Strong strategic planning and project management skills
  • Ability to build and use an extensive network for outside assistance (legal counsel, consultants, colleagues, academics, trade associations, regulators) and resources to call upon when needed.

Physical Requirements

  • Normal office environment requiring use of typical business equipment (e.g., computer, telephone, fax and copier machines); ability to travel to industry events approximately 20% domestic including some international

If interested, please submit a cover letter and resume to Tracy Boyle at

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